Privacy Policy

CraftedReach.com is in compliance with the EU General Data Protection Regulation of 2018. We aim to take a responsible approach to all areas of our business. In order to process your booking, we need to collect certain personal details from you on the online booking form, or other information forms, such as the names and addresses of party members, credit/debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect the chosen holiday arrangements. We may, from time to time, need to ask you for more personal information. We may need to pass on your personal details to supplier companies and organisations that we work with (for example your hotel or other trip service providers) on a need-to-know basis so that your holiday can be catered for as required.

Apart from the exceptions outlined above, we will keep all the personal details that you give us in connection with your holiday absolutely confidential and secure. We do not sell or pass on for marketing purposes any information you give to us. We may, from time to time, contact you with information about CraftedReach, however, you will be asked to opt-in to receive such communications. If you do not wish to receive any such information, please inform us or click on the Unsubscribe button at the end of our email newsletters. CraftedReach and the internet service providers that host our sites, strive to maintain appropriate security measures to protect against the loss, misuse or alteration of information that we have collected from you to make your holiday booking.

When you purchase a online you do so through a secure server. The use of Secure Socket Layer (SSL) technology means that all personal information – such as your credit card number – will be encrypted as it travels from your computer to the Company Booking Engine. When received, the information is decrypted and processed in the same way as a normal credit card transaction by telephone. The information will be used to process the full payment 60 days prior to departure unless advised otherwise.

COOKIES

What is a Cookie?

A cookie is a small text file containing a unique identification number that a website sends to your computer’s web browser. While you visit a particular website, a cookie may be used to track the activities of your browser as well as provide you with a consistent, more efficient experience.

How do third-party vendors use Cookies?

Third-party vendors, including Google and Facebook, show CraftedReach ads across the internet. These third party vendors use cookies to serve ads based on a user’s prior visits to the CraftedReach website. Neither CraftedReach, or any affiliated third party vendor, store any personal information in the cookie data. Users may opt out of third-party usage of cookies by visiting the Network Advertising Initiative opt-out page.

How do we use cookies?

Cookies may be used to help speed up the booking process so you do not need to re-type the same information again and again. We may use cookies to measure website usage such as entry and exit points of visitors, how many people visit a certain section or page and details of searches performed and related information. If you are making a purchase we may also use cookies to keep track of the transaction from one page to the next. We do not store any personal information in the cookie or use it for any other purpose.

CHANGES TO THIS PRIVACY POLICY

From time to time it may be necessary for CraftedReach to amend or make revisions to this Privacy Policy, which amendments may also apply to your personal information collected under a previous version of this Policy. CraftedReach reserve the right to change this Privacy Policy at any time and for any reason. If we make a change to the Policy, the revised version will be posted on our website.